Question 1

How do I subscribe to Wasef?

Accepted Answer

Subscriptions run entirely through the Salla App Store. Install the Wasef app, choose a plan, and billing is handled directly from your Salla account.

Question 2

Which terms govern payments and billing?

Accepted Answer

All payments and billing — including subscription, renewal, and refund charges — go through Salla and are fully governed by the Salla Terms of Service. Wasef does not process any payments directly.

Question 3

Do I need a credit card for the trial?

Accepted Answer

No. You get a full 7-day free trial without entering any payment details, and you only choose a paid plan once you're happy with the results.

Question 4

What is a brand voice?

Accepted Answer

Arabic guidelines Wasef learns from your saved product descriptions to capture your store's tone and style, then applies to everything it generates. You can edit the voice or refine it with AI at any time without using generation credit. Lite and Basic include one voice; Pro includes up to 3 to choose from when generating.

Question 5

How many members can I invite to my store team?

Accepted Answer

Lite is for the store owner only, Basic allows 2 members, and Pro up to 5, counting the store owner and pending invitations. When you reach the limit, you can remove a member, cancel an invitation, or upgrade to a higher plan.

Question 6

What happens when my monthly generation credit runs out?

Accepted Answer

Your credit renews automatically at the start of each billing cycle. If you need more before then, you can upgrade to a higher plan at any time.

Question 7

Can I upgrade or downgrade between plans?

Accepted Answer

Yes. You can change your plan at any time from app subscriptions in your Salla dashboard, and the change applies under Salla's billing terms.

Question 8

What is the refund policy?

Accepted Answer

We offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days of your subscription, contact us and we'll refund you in full — note that all payments and refunds are processed through Salla and are subject to its terms.

Question 9

How do I cancel my subscription?

Accepted Answer

You can cancel at any time from app management in your Salla dashboard, with no commitments or extra fees. You keep access until the end of your current billing cycle.

Features	Lite	Basic	Pro
Monthly price	SAR 49	SAR 99	SAR 199
AI generation credit	2,000	5,000	10,000
Products	Unlimited	Unlimited	Unlimited
Connected stores	1	1	1
Store team members (including the owner)	1	2	5
Brand voices	1	1	3
Bulk description generation
Advanced text editor
SEO optimization
Review and edit before publishing
Free trial	7 days	7 days	7 days
24/7 support

Plans with one goal: growing your sales

Lite

Basic

Pro

30-day money-back guarantee

7-day free trial

No commitment

Arabic-speaking support

Compare plans in detail

Everything you need to know before subscribing

Ready to level up your product descriptions?